This always happen when one of my program is hang and it wouldn't close even i click the X button at the top of the menu. Not even when windows prompt to end the process. It still hanging there.
I usually using 2 steps to kill this process:
1. Using the Task Manager. Just right click anywhere in your desktop and you will get this options, choose Start Task Manager. This is the easiest way to kill those process.
Click the Process Tab, select which process you want to end and click "end process" at the bottom of this window.
2. Using Task in Command Prompt. (a lil bit technical). Run the command prompt. In order to get this for windows 7, go start and you can see a small box with binocular stated search programs and files. Type 'cmd' inside this box. For other windows, go start and click run. then Type 'cmd'.
- type tasklist and you will see your process. If you unable to see your process type tasklist |more. Note down the full process name eg firefox.exe.
- to force kill the process type taskkill /im firefox.exe /f
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